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Eligibility for Refund:

• Refunds are available if the course does not match the advertised content or if technical issues prevent access to the course.

• Refunds may also be considered in cases of emergencies or medical conditions, but you must provide supporting documentation.

• If you simply change your mind after the 2-day period, refunds will not be granted.

Refund Process:

• To request a refund, please contact our customer support team or complete the online cancellation form within the 2-day window.

• Refunds will be processed to the original payment method used for the purchase. In some cases, store credit or account balance refunds may be offered.

Non-Refundable Situations:

• Refunds will not be granted if you have already accessed a significant portion of the course or received certificates.

• Courses purchased as part of a bundle or special promotion may also be non-refundable.

Consumer Protection in UAE:

• UAE consumer protection laws generally support customers when services are misrepresented or do not meet expectations. However, digital courses may have specific terms that differ from those of physical products.